Shipping policy

Thank you for shopping with King Ranch Ag & Turf. We are committed to delivering your order safely and on time. Please review our shipping policy below before placing your order.

Shipping Locations

We currently ship to addresses within the United States only. At this time, we do not offer international shipping.

Order Processing

• Orders are processed within 1–2 business days after payment has been successfully received.
• Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
• Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

Shipping Time

After your order has been processed, it will be shipped using one of our trusted shipping partners.

Estimated Shipping Time: 5–7 business days

Total Estimated Delivery Time

• Handling Time: 1–2 business days
• Shipping Time: 5–7 business days
• Estimated Total Delivery Time: Up to 8 business days

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, high shipping volumes, or other unforeseen circumstances.

Shipping Carriers

Depending on your delivery location and package size, we may ship your order using one of the following trusted carriers:

• DHL
• UPS
• FedEx
• USPS (United States Postal Service)
• OnTrac (where available)

The carrier is selected automatically to provide the fastest and most reliable delivery service.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout before your order is confirmed. Promotional free shipping offers may apply to selected products or qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to become active after shipment.

Large or Heavy Equipment

Some oversized items such as tractors, riding mowers, agricultural equipment, utility attachments, or other heavy machinery may require freight delivery or special handling. Delivery times for these products may vary depending on availability and destination.

If additional delivery arrangements are required, our customer support team will contact you before shipment.

Shipping Address

Please ensure your shipping address is complete and accurate before placing your order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, certain circumstances beyond our control may cause delays, including:

• Severe weather
• Natural disasters
• Carrier operational delays
• High seasonal order volume
• Remote delivery locations

We appreciate your patience should any unexpected delays occur.

Damaged or Missing Packages

If your order arrives damaged, incomplete, or appears to be lost during transit, please contact us within 48 hours of delivery. Include your order number and photos (if applicable) so we can investigate the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

King Ranch Ag & Turf

Address: 13250 West Rd, Houston, TX 77041, United States

Phone: (361) 387-2564